If you have a general enquiry, please fill in our online form, or contact us via the details below.
We're open 8.00am - 5.00pm, Monday-Friday. Our address is 220 North Rd, Waikiwi, Invercargill.
Environment Southland operates a 24-hour telephone service on 0800 76 88 45 to receive pollution complaints or emergency calls. Please note that staff are not available outside opening hours to respond to non-urgent or general enquiries.
For pollution and environmental incident reporting, call the 24/7 Pollution Response Hotline toll-free on 0800 76 88 45. You can also fill out our online feedback form.
River level information
An automated telephone message service is available for a number of sites across Southland where up-to-date information on river levels, rainfall and bathing water quality can be heard. Each site has its own phone number, however all the information can be accessed through the main number (03) 211 5010. Technical support is available on (03) 211 5244.
Civil Defence emergencies
Our main phone number 0800 76 88 45 is also the after-hours emergency line in a Civil Defence emergency.
For any enquiries relating to rates, please call us on 0800 377 2837.
Contact your local councillor
You can talk to the elected representative for your area if you wish to have your views or an issue represented to the organisation.
For media enquiries, please call 0800 76 88 45 and request our communications team, or write to email@example.com.
Official Information Requests
An Official Information Request can be made under the Local Government Official Information and Meetings Act 1987 (LGOIMA). Read more information on the process of these requests.