We collect rates from properties in the Southland region once a year in October/November. Rates are a yearly charge against a property, made up of different types of rates for the various services we provide.
- The Schedule of Rates 2023-24 can be found here.
- Find out more about your rates in our Frequently Asked Questions.
- See updated property values and rates in our property search tool.
- Set up a direct debit and never miss a payment again, or cancel your direct debit with us. Please note, the direct debit must be received by 10 November 2023. After this time the direct debit will be forwarded for the next rating year and an alternative payment option will be required.
- Get your future rates invoice sent to you via email, or update your email address.
- Notify us if your postal address has changed.
- For any enquiries about rates, tell us online, email firstname.lastname@example.org or call 0800 377 2837.
Change of address
Changed your postal address? Make sure your rates invoice gets sent to the right place.
Direct debit sign-up
Set up a direct debit with Environment Southland so you don’t need to worry about remembering to pay.
Email my rates
You can receive your rates by email, or change your email details here.
Read answers to some of the most commonly asked questions around rates.