Our online payments facility allows for customers to pay council rates and invoices online via credit or debit card.
Your use of this service is subject to Environment Southland's Online Transactions Terms and Conditions, and by using this service you accept these Terms and Conditions.
Environment Southland is a New Zealand based Local Authority. Online payments processed through our Online Services will appear on your statement as 'Environment Southland'.
You can make online payments using Visa and MasterCard credit or debit cards.
Check with your banking provider for any fees or charges that may apply when using your credit or debit card. This transaction is carried out on the terms of the arrangement between you and your banking provider.
Be sure to allow time before your payment due date for processing the transaction. Generally, payments received before 10 p.m. New Zealand time on any business day will be processed the same day. Transactions received after 10 p.m. will be processed on the next business day.
Your account will be charged in New Zealand Dollars. If you make a payment with a credit or debit card issued outside of New Zealand, any currency conversion will be in accordance with the terms and conditions of the card. Your card issuer may charge currency conversion fees.
Please contact our Finance division in the first instance if you feel you have made an overpayment on your Rates. They're available on 0800 377 2837 (0800 ES RATES).
We will email you a payment confirmation after a payment has been made. An email address is required for this service.